These on-line demonstrations cover the fundamentals of ITIL-based;

    * Incident management
    * Problem management
    * Change management
    * Release management
    * Configuration  management
    * Building the CMDB
    * Service Level Management
    * Reporting

They provide an excellent introduction to the power of the IT Business Management (ITBM) suite for organizations considering an investment in industrial strength IT Service Management solutions.

N.B. For security reasons, Touchpaper only register attendees with recognized company email domains (i.e. this policy excludes private email domains such as Hotmail, Yahoo, BTinternet, etc). Please use your company email address to register

Visit  www.touchpaper.com  for more information