Citrix Systems Ireland Continues To Expand its EMEA Technical Support Team
Citrix Systems Ireland is increasing its workforce by around 30 full time employees.These new jobs will bring Citrix's headcount to almost 150 at its Dublin headquarters where Citrix provides technical support for customers in Europe Middle East and Africa (EMEA). Citrix has been expanding steadily in Ireland since 2007 when it employed just 70 workers here.
These latest jobs are on top of the 20 new jobs announced by Citrix last year, when it added additional roles to support its Customer Technical Support business growth team during a highly successful recruitment drive in October 2009.
The new jobs will support the ongoing growth of Citrix' technical services business in the EMEA region. Citrix Systems wants to recruit people for roles in technical support and as escalation engineers, as well as technical relationship managers, technical trainers, and inside sales specialists, ideally with experience in selling services.
Commenting on the expansion, IDA CEO Barry O'Leary (Pictured) said: ‘The announcement by Citrix of an additional jobs expansion, following on from the 20 new jobs announced last year, is welcome news for Ireland's ICT sector.
"Since setting up its Irish operation Citrix has continued on a path of growth and development. These 30 new jobs will further embed the Citrix presence here, while the investment in new areas of high value engineering display the company's dedication to constantly updating its mandate in Ireland and increasing its strategic importance within the Citrix corporation," said O'Leary.
John Kelly, senior director of technical support, EMEA, said: "It is testament to the hard work, commitment and innovation of our existing EMEA technical support team who have consistently executed and delivered high quality results. Through this we have secured additional investment and are able to announce the creation of these new positions.
"The technical talent we recruited in October of last year is down to the skills and highly educated background of candidates available in Ireland. Results and customer orientation are rewarded with real opportunities to advance careers in Citrix and we want to hear from talented technology professionals immediately with experience in the above disciplines.
"Having an EMEA focus means that language skills combined with technical and customer skills are particularly relevant. We are also keen to hear from engineers with software development skills and an interest in working with the global leader and the most trusted name in virtualisation, networking and cloud computing solutions," Kelly added.
"We are investing in all parts of the technical support operation and this recent investment adds additional resource to the software development and code modification roles announced last year. We are also investing further in our technical training and knowledge management areas - both high value and knowledge intensive areas. These activities require a higher level of technical skills and add increased value for our EMEA customers as it will enable us to solve any problems faster, as well as providing exciting career opportunities for our employees."

On 28th April, Citrix and Microsoft will jointly hold a desktop virtualisation seminar in the Citywest Hotel. Titled ‘The Citrix & Microsoft Desktop Virtualisation Roadshow', the seminar will give the real facts about desktop virtualisation from the experts. All are welcome to register today for this exclusive event.
All Citrix employees benefit from the company's strong employee development programme, which includes ongoing technical training and development.
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