Provident CRM Quitline Software Helps Scottish NHS to Manage Interactions with Smokers and Non-Smokers
Provident CRM, the Irish company which is a Gold Partner for SugarCRM in Ireland and the UK, has recently delivered SugarCRM Professional for Scotland's NHS National Smokers helpline, Smokeline, which is a free service available between 9am - 9pm seven days a week.
Smokeline advisors provide free advice and information for anyone who wants to stop smoking, or who wants to help a loved one to quit. Smokeline also provides information about the free stop smoking services provided by every NHS health board in Scotland.
Provident CRM is a leading Sugar partner in Enterprise Solutions and now operates from bases in Dublin, London, Manchester, Munich and Vienna. John Malone, CEO of Provident CRM told IrishDev.com that the SugarCRM professional is installed on a Windows platform; "Calls by smokers and non-smokers are logged in the system which then manages all interactions and generates reports for the Minister for Public Health Michael Matheson."
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