New SaaS Offering Cuts Costs 4 SMEs, Delivers Voip & Video

Lucey Technology has launched a new Software-as a-Service product that enables businesses to get a low rate of 1.24% for processing online credit card payments by adopting cloud computing.
Lucey oCE is a modern business software package based on Microsoft architecture that users are familiar with. Most businesses won't need to change their existing systems to use it, said Lucey.
Lucey's new offering - oCE stands for Online Customer Engagement - has been developed using Microsoft's SharePoint platform. The underlying technology is a mixture of in-house custom development and other Microsoft technologies such as MSN, Windows Live and MS Dynamics.
Among the services oCE offers are online payments, digital signatures and the ability to share documents such as quotes, sales orders, invoices, contracts, architectural and engineering designs, medical and dental records and media files. It also incorporates instant messaging, VoIP phone and video calling.
Lucey Technology Founder and Managing Director Ian Lucey (Pictured) said: "All businesses, and especially SMEs, pay too much to process online payments. Businesses have been charged anything from 2-5%. We decided rather than join in with these large fees instead we would attack the problem" .
"Big businesses have a much higher bargaining power. Companies such as airlines can be charged less than 1%. By utilising the combined bargaining power of our customers, Lucey has agreed an amazing rate of 1.24% to process credit card transactions. This is less than half the cost of the main incumbents in the market place, " he explained.
The company was founded to bring the sort of services used by larger businesses to smaller companies using the software as a service (SaaS) business model, in which customers pay a monthly fee which is determined by the number of users they have and the level of services they require.
"An accountancy firm usually files tax returns electronically, but still needs to send them to the client for signing", said Ian.
"Allowing a client to sign off on his/her tax return electronically saves on time and allows the accountant to be paid more quickly" he said.
"Efficiency is improved and overheads reduced as routine tasks are brought online, leaving the business to focus on value-add interactions with their customers", continued Ian.
"The online payment facility means improved cash flow and the offering to the customer is improved because transacting online is more convenient for them too".
Depending on their requirements, users can provide their clients with some of the lowest online payment rates, accept digital signatures and share files of up to 1GB while utilising MSN functionality including 256 bit encryption, VoIP and video calling to interact with their clients for a low monthly fee.
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