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Sweet Times for Irish Sugar Partner

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DateFriday, June 17, 2011

Sweet Times for Irish Sugar Partner

SugarCRM Gold Partner, Provident CRM, Doubles Revenue as Irish Firms Continue to Realise Benefits of Open Source CRM



SUGARCRM_Tom_Schuster.pngAccording to Q1 figures released by Customer Relationship Management (CRM) company SugarCRM, businesses of all sizes and types are continuing to adopt their products in EMEA (Europe-Middle East-Africa) with customer acquisition jumping by 51 percent and Revenue growth up by 25 percent over the same period in 2010.



SugarCRM says the growth is largely due to the success of its channel, and Irish Gold partner Provident CRM is among a select group of their resellers achieving a doubling of revenue over the same period in 2010.



Provident CRM say the Irish companies adopting SugarCRM open source CRM solutions include the Dublin IT security company Threatscape, and Cork's Microsoft Gold Partner, Nitrosell, which also has offices in the US.



Commenting on the growth of SugarCRM in Ireland, Gary Cullen, Sales Director, Provident CRM, said: “Due to the over whelming interest in SugarCRM and the drive for our customers to realise cost saving, while improving efficiency and customer service, we have again achieved large growth in new customer wins already this year.  Our first quarter sales are in line with our growth projections and are built on our performance in 2010 where we achieved 300% growth and won awards for being the top EMEA Partner.”



Worldwide, in the first quarter, the SugarCRM added 23 more Value-Added Resellers, bringing the total to 271, and Tom Schuster, VP and General Manager of EMEA for SugarCRM (pictured above), said that committing to the channel has led to greater revenues and increased momentum for Sugar: "The success of our EMEA sales channel partners is an indication of the strength of the business model we are building with them."



Cullen agrees: “We have a fantastic relationship with the team in SugarCRM, and being one of their first European partners, we have evolved with their business.  The success they are seeing Globally is being reflected in our own.  The new spring release of SugarCRM has positioned them at the forefront of CRM innovation and technology.  We are looking forward to working closely with SugarCRM to provide our Customers with even more value and return for their businesses."



SugarCRM claim their applications have been downloaded more than seven million times and currently serve over 700,000 end users in 80 languages. The overall trend has seen the company's worldwide revenues increase by more than 40 percent over the last two quarters. The first quarter of 2011 was another in which the company was cash flow positive, building on its achievement of cash flow positive growth in 2010.



Provident has become one of Europe’s Leading SugarCRM Consultancy firms and is a member of the European SugarCRM Alliance (ESA) which comprises of the top 7 SugarCRM Partners in Europe. Its clients include: Quinn Insurance, BT UK, NHS24, Kia Motors, Bord Iascaigh Mhara (BIM), Commworks, BCD, and Williams F1 Racing Team.







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